Privacy Policy

1. Introduction

Welcome to Vansh Fire Control. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Vansh Fire Control is the data controller and responsible for your personal data. Our registered office is located in India, and we operate in compliance with Indian data protection laws.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

2.1 Personal Information

Identity Data: Name, username, date of birth, and gender
Contact Data: Email address, phone number, shipping address, billing address
Transaction Data: Details about payments to and from you, order history, and products purchased
Technical Data: IP address, browser type, device information, and operating system
Profile Data: Username, password, preferences, feedback, and survey responses
Usage Data: Information about how you use our website and services

2.2 Payment Information

We do not store your credit/debit card details. All payment transactions are processed through secure payment gateways (Razorpay) that comply with PCI DSS standards. We only store payment transaction IDs and order details.

2.3 Special Categories of Data

We do not collect any special categories of personal data (such as race, ethnicity, religious beliefs, or health information).

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer
To process and deliver your orders
To manage your account and provide customer support
To communicate with you about your orders and updates
To improve our website, products, and services
To comply with legal obligations
To prevent fraudulent transactions and ensure security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

4.1 Types of Cookies We Use

Essential Cookies: Required for the website to function properly (shopping cart, login)
Preference Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to track visitors across websites for advertising purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Sharing and Disclosure

We may share your personal data with the following parties for the purposes outlined above:

Service Providers: Payment processors (Razorpay), delivery partners, IT services, and customer support
Professional Advisors: Lawyers, bankers, auditors, and insurers
Government Authorities: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Security Features: SSL encryption, PCI DSS compliance, regular security audits, and secure data centers. Your payment information is encrypted using industry-standard SSL technology.

7. Your Rights

Under data protection laws, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request restriction of processing your personal data
Right to Data Portability: Request transfer of your data to another party
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information in the contact section below.

8. Contact Us

Get in Touch

Vansh Fire Control

Delhi INd

+91- 9310313328

vanshfirecontrol.in

Monday - Saturday: 9:00 AM - 7:00 PM

If you have any questions about this privacy policy or our privacy practices, please contact us. We will respond to your inquiry within 30 days.